Terms and Conditions

1. Acceptance of Terms

By accessing or using the Kansoforce Inc ("Kansoforce," "we," "our," or "us") Agentic AI Platform, website (kansoforce.ai), and related services (collectively, the "Services"), you ("you," "your," or "Customer") agree to be bound by these Terms and Conditions ("Terms"). If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age (or the age of legal majority in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• If acting on behalf of an organization, have the authority to bind that organization to these Terms
• Not be prohibited from using the Services under applicable laws, including export control and sanctions laws

3. Description of Services

Kansoforce provides an enterprise AI agentic platform that enables organizations to deploy, manage, and orchestrate AI agents for various business processes. Our Services include:

• Agentic AI Platform infrastructure
• AI Employee Marketplace
• Integration and orchestration tools
• Analytics and monitoring capabilities
• APIs and developer tools
• Support and professional services

4. Account Registration

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately at security@kansoforce.ai of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe are being used in violation of these Terms.

5. Subscriptions, Free Trials, and Billing

5.1 Subscription Plans

Our Services are offered under various subscription plans as described on our Pricing page or in your executed service agreement. The features, usage limits, and pricing for each plan are specified at the time of purchase.

5.2 Free Trials

We may offer free trial periods for certain Services. At the end of a free trial, your subscription will automatically convert to a paid plan unless you cancel before the trial period ends. We will notify you before the trial expires. No charges will be made during the free trial period.

5.3 Billing and Auto-Renewal

Paid subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. Subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. We will provide at least 30 days' notice of any price increases for existing customers.

5.4 Payment Terms

• Fees are as specified in your subscription plan or executed service agreement
• All fees are quoted and payable in US dollars unless otherwise agreed
• Payment is due according to the agreed billing cycle
• Late payments may incur interest at a rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower) and may result in suspension of Services
• You are responsible for all applicable taxes, except for taxes based on Kansoforce's net income

5.5 Refunds and Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at billing@kansoforce.ai. Upon cancellation:

• Your access to the Services continues through the end of your current paid billing period
• No prorated refunds are provided for partial billing periods on monthly plans
• Annual subscriptions cancelled within the first 30 days are eligible for a full refund, minus any usage charges
• Annual subscriptions cancelled after 30 days will continue through the remainder of the annual term with no refund

Enterprise customers with custom service agreements may have different cancellation and refund terms as specified in their agreement.

6. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

• Violate any applicable laws, regulations, or third-party rights
• Infringe upon intellectual property rights of any party
• Transmit malicious code, viruses, or interfere with the operation of the Services
• Attempt to gain unauthorized access to our systems, networks, or other users' accounts
• Use the Services to harm, harass, threaten, or discriminate against others
• Reverse engineer, decompile, disassemble, or attempt to extract source code from the Services
• Use the Services to develop a competing product or service
• Exceed the usage limits, API rate limits, or resource quotas associated with your plan
• Resell, sublicense, or redistribute the Services without our written consent
• Use the Services to generate content that is illegal, harmful, deceptive, or violates any person's rights

7. AI-Specific Terms and Responsible Use

7.1 AI Output Disclaimer

Our AI agents generate outputs based on models, algorithms, and data inputs. You acknowledge and agree that:

• AI-generated outputs are provided as tools to assist your business processes and decision-making, not as substitutes for professional judgment
• We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated output
• You are solely responsible for reviewing, validating, and verifying AI-generated outputs before relying on them or incorporating them into your business decisions
• AI outputs may contain errors, biases, or inaccuracies, and should not be used as the sole basis for decisions with legal, financial, medical, or other significant consequences

7.2 Responsible AI Use

You agree to use our AI Services responsibly. Specifically, you shall not:

• Use AI agents to make fully automated decisions that produce legal or similarly significant effects on individuals without appropriate human oversight
• Use AI agents to generate content that impersonates real individuals without their consent
• Use AI agents in a manner that violates applicable anti-discrimination, consumer protection, or data protection laws
• Rely on AI outputs for critical safety, medical, legal, or financial decisions without qualified human review
• Use the platform to train, develop, or improve AI models outside the scope of the Services without our written consent

7.3 AI Model Updates

We may update, improve, or modify the AI models underlying our Services from time to time to enhance performance, accuracy, or safety. We will provide reasonable notice of material changes that may significantly affect your use of the Services.

8. Customer Data and Ownership

8.1 Your Data

You retain all ownership rights in the data, content, and materials you upload, submit, or process through our Services ("Customer Data"). Kansoforce does not claim ownership of your Customer Data.

8.2 License to Kansoforce

You grant Kansoforce a limited, non-exclusive, worldwide license to use, process, store, and transmit your Customer Data solely for the purpose of providing, maintaining, and improving the Services in accordance with these Terms and our Privacy Policy. This license terminates when you delete your Customer Data or when your account is terminated.

8.3 Data Processing

Where Kansoforce processes personal data on your behalf as a data processor, such processing is governed by our Data Processing Agreement (DPA). Enterprise customers may request a DPA by contacting legal@kansoforce.ai. Our data processing practices are further described in our Privacy Policy.

8.4 Data Portability and Export

During the term of your subscription and for 30 days following termination or expiration, you may export your Customer Data in a standard, machine-readable format through our platform's export tools or by requesting an export from our support team. After this 30-day period, we will delete your Customer Data in accordance with our data retention policies, unless retention is required by law.

8.5 Aggregated and Anonymous Data

We may create aggregated, de-identified, or anonymized data derived from your use of the Services ("Aggregated Data"). Aggregated Data does not identify you or any individual and is not considered Customer Data. We may use Aggregated Data for analytics, benchmarking, improving our Services, and other lawful business purposes.

9. Intellectual Property

The Services and all associated content, features, functionality, documentation, and technology (excluding Customer Data) are owned by Kansoforce and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our intellectual property without our express written consent.

Kansoforce grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the term of your subscription, solely for your internal business purposes and in accordance with these Terms.

10. Third-Party Services and Integrations

Our Services may integrate with or allow connections to third-party applications, services, and APIs ("Third-Party Services"). Your use of Third-Party Services is subject to the respective third party's terms and conditions and privacy policies. Kansoforce is not responsible for the availability, accuracy, or practices of any Third-Party Services. We do not endorse and are not liable for any third-party content, products, or services accessed through our platform.

11. API and Usage Limits

Your subscription plan includes specified usage limits, including but not limited to API call volumes, data processing quotas, number of AI agents, and storage capacity. These limits are described in your plan documentation or service agreement.

• We will provide reasonable notice if you approach or exceed your plan limits
• Usage exceeding your plan limits may result in additional charges, throttling, or temporary suspension of access until the next billing period
• We reserve the right to implement rate limiting to protect the performance and availability of the Services for all users

12. Beta and Preview Features

We may offer certain features, tools, or services designated as "Beta," "Preview," "Early Access," or similar labels ("Beta Features"). Beta Features are provided "as is" without warranties of any kind. You acknowledge that:

• Beta Features may be incomplete, contain bugs, or experience downtime
• Beta Features may be modified, suspended, or discontinued at any time without notice
• SLAs, support commitments, and indemnification obligations do not apply to Beta Features
• Any feedback you provide about Beta Features may be used by Kansoforce without restriction or obligation

13. Service Level and Availability

We strive to maintain high availability of our Services. For enterprise customers, service level commitments (including uptime guarantees and support response times) are defined in the applicable Service Level Agreement (SLA) executed between you and Kansoforce.

We may:

• Perform scheduled maintenance with at least 48 hours' advance notice, typically during off-peak hours
• Perform emergency maintenance with as much notice as reasonably practicable
• Modify or discontinue non-essential features with at least 90 days' notice

To request an SLA for your organization, please contact sales@kansoforce.ai.

14. Confidentiality

14.1 Definition

"Confidential Information" means all non-public information disclosed by one party ("Disclosing Party") to the other party ("Receiving Party"), whether orally, in writing, or electronically, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, but is not limited to, Customer Data, business plans, pricing, technical specifications, and trade secrets.

14.2 Obligations

The Receiving Party agrees to:

• Protect Confidential Information using at least the same degree of care it uses to protect its own confidential information, and no less than reasonable care
• Use Confidential Information only for the purpose of performing obligations or exercising rights under these Terms
• Not disclose Confidential Information to third parties except to employees, contractors, or agents who need to know and are bound by confidentiality obligations at least as protective as these

14.3 Exclusions

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no fault of the Receiving Party
• Was already known to the Receiving Party prior to disclosure
• Is independently developed by the Receiving Party without use of the Confidential Information
• Is rightfully received from a third party without restriction
• Is required to be disclosed by law, regulation, or court order (with prompt notice to the Disclosing Party where permitted)

14.4 Duration

Confidentiality obligations survive for 3 years after termination of these Terms, except for trade secrets, which remain protected for as long as they qualify as trade secrets under applicable law.

15. Warranties and Disclaimers

15.1 Our Warranties

Kansoforce warrants that:

• The Services will perform materially in accordance with the applicable documentation
• We will provide the Services with reasonable care and skill
• We will implement and maintain commercially reasonable security measures to protect Customer Data

15.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 15.1, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (A) THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE; (B) AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE; OR (C) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS.

15.3 Consumer Statutory Rights

Nothing in these Terms is intended to exclude or limit any statutory rights that cannot be excluded or limited under applicable consumer protection law. If you are a consumer, you may have statutory rights under the laws of your jurisdiction that cannot be waived or limited by contract. In the event of a conflict between these Terms and your mandatory statutory rights, your statutory rights shall prevail.

16. Limitation of Liability

16.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KANSOFORCE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO KANSOFORCE IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

16.3 Exceptions

The limitations in Sections 16.1 and 16.2 do not apply to: (a) either party's indemnification obligations; (b) either party's breach of confidentiality obligations; (c) your payment obligations; or (d) liability that cannot be limited under applicable law.

17. Indemnification

17.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Kansoforce and its affiliates, officers, directors, employees, and agents from any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services in violation of these Terms; (b) your Customer Data; (c) your violation of applicable law; or (d) your infringement of third-party rights.

17.2 Our Indemnification

Kansoforce will indemnify, defend, and hold you harmless from any third-party claims alleging that the Services (excluding Customer Data and Third-Party Services) infringe a third party's intellectual property rights, provided that you: (a) promptly notify us of the claim; (b) grant us sole control of the defense and settlement; and (c) provide reasonable cooperation at our expense.

18. Term and Termination

18.1 Term

These Terms commence when you first access or use the Services and continue until terminated in accordance with this section.

18.2 Termination by You

You may cancel your subscription at any time as described in Section 5.5. Free accounts may be terminated by contacting us at support@kansoforce.ai.

18.3 Termination by Kansoforce

We may suspend or terminate your access to the Services:

• Immediately, if you materially breach these Terms (including non-payment for more than 30 days)
• With 30 days' notice, for any reason or no reason
• Immediately, if required by law or to prevent harm to other users or our systems

18.4 Effect of Termination

Upon termination:

• Your right to access and use the Services will cease immediately (or at the end of your paid period, if applicable)
• You must pay any outstanding fees incurred prior to termination
• You may export your Customer Data for 30 days following termination, as described in Section 8.4
• After the 30-day export period, we will delete your Customer Data unless retention is required by law
• The following sections survive termination: Sections 7 (AI Terms), 8.5 (Aggregated Data), 9 (Intellectual Property), 14 (Confidentiality), 15.2 (Disclaimer), 16 (Limitation of Liability), 17 (Indemnification), 20 (Governing Law), 21 (Dispute Resolution), and 24 (General Provisions)

19. Export Control and Sanctions

The Services may be subject to export control laws and regulations of the United States and other jurisdictions. You agree that you will not access or use the Services in violation of any applicable export control or sanctions laws, including without limitation the U.S. Export Administration Regulations, U.S. International Traffic in Arms Regulations, and sanctions programs administered by the U.S. Office of Foreign Assets Control (OFAC). You represent that you are not located in, organized under the laws of, or a resident of any country or territory subject to comprehensive U.S. sanctions, and that you are not designated on any applicable restricted party list.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law principles. For any claims not subject to arbitration, the exclusive jurisdiction shall be the federal and state courts located in Santa Clara County, California, and both parties consent to personal jurisdiction in such courts.

21. Dispute Resolution

21.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first attempt to resolve the dispute informally by contacting us at legal@kansoforce.ai. We will attempt to resolve the dispute within 30 days of receipt of your notice.

21.2 Binding Arbitration

If the dispute is not resolved informally within 30 days, either party may initiate binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or its Consumer Arbitration Rules, if applicable). The arbitration will be conducted in English, in Santa Clara County, California (or remotely, at either party's election). The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

21.3 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND KANSOFORCE AGREE THAT EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

21.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information. Claims within the jurisdiction of a small claims court may also be brought in such court.

22. Electronic Communications

By using our Services or providing us with your contact information, you consent to receive electronic communications from us, including emails, in-app notifications, and messages related to your account and the Services. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

23. Notices

All legal notices to Kansoforce must be sent to legal@kansoforce.ai or by mail to our registered address. Notices to you will be sent to the email address associated with your account or, for material changes to these Terms, posted on our website. Notices are deemed received: (a) if by email, on the date sent (unless the sender receives a bounce-back); (b) if by postal mail, 5 business days after mailing.

24. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms (except payment obligations) where such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to natural disasters, acts of government, pandemic, war, terrorism, labor disputes, power outages, internet or telecommunications failures, cyberattacks, or failure of third-party service providers. The affected party shall provide prompt notice to the other party and use commercially reasonable efforts to mitigate the impact and resume performance.

25. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will post the updated Terms on this page with a revised "Last updated" date
• For material changes, we will provide at least 30 days' notice via email or a prominent notice on our website
• Your continued use of the Services after the effective date of changes constitutes acceptance of the modified Terms
• If you do not agree to the modified Terms, you must stop using the Services before the changes take effect

26. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, any executed service agreement, DPA, and SLA, constitute the entire agreement between you and Kansoforce regarding the Services and supersede all prior or contemporaneous agreements, understandings, and communications.
• Severability: If any provision of these Terms is found invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
• Waiver: No failure or delay by either party in exercising any right under these Terms constitutes a waiver of that right. A waiver of any provision is effective only if in writing and signed by the waiving party.
• Assignment: You may not assign or transfer these Terms or any rights hereunder without our prior written consent. Kansoforce may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets. Any purported assignment in violation of this section is void.
• No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
• Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.

27. Contact Information

For questions about these Terms, please contact us at:

Kansoforce Inc
Email: legal@kansoforce.ai
Address: 2150 N 1st St, Suite 507, San Jose, CA 95131