AI agents that pursue overdue invoices with persistence and empathy — negotiating disputes, creating payment plans, and recovering cash flow on autopilot.
| Client | Age | Amount | Status |
|---|---|---|---|
| R. Castillo | 30-Day | $4,200 | Paid |
| J. Whitfield | 60-Day | $8,750 | Paid |
| N. Okafor | 90-Day | $2,300 | In Plan |
| T. Morrison | 30-Day | $6,100 | Paid |
| L. Fernandez | 60-Day | $3,400 | Disputed |
Kansoforce aged invoice collection deploys AI agents that autonomously contact overdue accounts via voice, email, and SMS. The platform reduces DSO by 35% and recovers 3x more aged receivables than manual follow-up by personalizing outreach based on payment history, amount owed, and debtor communication preferences.
Business owners hate being “the debt collector.” It feels confrontational and risks damaging relationships — so follow-ups get delayed, making the debt harder to collect.
Data shows that after 90 days, the likelihood of collecting an invoice drops below 50%. If you aren't proactive by day 31, you're essentially losing money.
A client pays $800 on a $1,000 invoice due to a dispute. Traditional tools keep sending “You owe $1,000” reminders, irritating the client and halting the entire process.
Upload your AR aging report or connect your accounting software. The AI prioritizes invoices by dollar value, payment probability, and client lifetime value.
Your AI checks CRM history before contacting anyone. A loyal 3-year client who's 15 days late gets a “checking in” message — not a stern collection notice.
The AI handles disputes (“I see ticket #402 — let's resolve the undisputed 80% now”), creates payment plans, and only escalates to you when human judgment is truly needed.
Checks CRM history before every touchpoint. A loyal client gets a friendly check-in — not a threatening demand letter.
When a client says “the shipment was damaged,” the AI checks for open tickets and proposes: “Pay the undisputed 80% now, and I'll escalate the rest.”
If email is unopened after 3 days, triggers SMS. If SMS is ignored, Voice AI calls at the CRM-identified “high-answer” time for that contact.
Analyzes your aged trial balance and prioritizes by total dollar value at risk, payment probability, and client lifetime value.
Automatically offers flexible payment plans to clients in financial difficulty — breaking a $5,000 invoice into 3 manageable installments.
When an account needs human judgment — a major dispute or a VIP client — the AI briefs you with full context before you pick up the phone.
We had $127,000 in invoices over 60 days. Our team was too busy delivering projects to chase payments. Kansoforce's AI collected 89% of it in three weeks — and not a single client relationship was damaged. It even resolved two disputes we'd been avoiding for months.
Trusted by Growing Businesses Nationwide
Your custom playbook covers every aspect of your accounts receivable recovery campaign
We analyze your client base — payment history, average invoice value, dispute frequency, and communication preferences.
We design multi-channel collection sequences — empathetic emails, SMS nudges, AI voice calls — triggered by aging milestones.
Every invoice is verified for accuracy — amounts, terms, delivery confirmation, and any open disputes or credits.
Deep profiles of your debtor types — their payment behavior, communication style, and the messaging that drives action.
Multi-step follow-up sequences with empathetic messaging about payment options, due dates, and resolution paths.
Natural conversation scripts with empathetic openers, dispute handling, and payment commitment techniques.
We work with you to analyze your AR portfolio and focus collection efforts on the highest-impact invoices
We connect to your accounting software or import your AR aging report to prioritize the highest-value invoices.
Every client is scored based on historical payment behavior — always on time, occasionally late, or chronic delinquent.
We identify invoices with open disputes, partial payments, or credit memos to avoid sending incorrect collection notices.
We create detailed profiles of 3 debtor types with payment patterns, motivations, and tailored collection messaging
Experiencing temporary cash flow issues. Embarrassed about the situation but responsive to flexible payment options. Offering 3 installments converts 85% of these clients vs. 20% with stern demands.
Believes there's a quality or delivery issue. Uses the dispute to delay full payment. Traditional reminders irritate them. AI proposes “pay the undisputed portion now” — resolving 90% without human intervention.
Large corporate client who ignores emails strategically. Knows you lack staff to call daily. Responds only to persistent, professional multi-channel outreach. Voice AI calling at strategic times breaks through.
Hi {{contact_name}},
I hope everything is going well at {{company_name}}. I wanted to reach out about invoice #{{invoice_number}} for {{invoice_amount}}, which was due on {{due_date}}.
If there's anything we need to address, I'm happy to help. You can pay directly here: {{payment_link}}
Hi {{contact_name}},
I'm following up on invoice #{{invoice_number}}. Given your excellent payment history with us, I wanted to check if there's an issue we should address.
If full payment isn't possible right now, we can arrange a payment plan. Let me know how I can help.
Hi {{contact_name}}, this is {{agent_name}} from {{business_name}}. I'm calling about invoice #{{invoice_number}} — I wanted to check in and see if there's anything we need to address.
I see this invoice for {{invoice_amount}} was due on {{due_date}}. Is there anything on our end that needs to be resolved before we process payment?
That works perfectly. I'll send you a payment link right now, and once that's processed, I'll update your account and send a confirmation. We really appreciate your business.
I understand there's a concern about {{dispute_detail}}. I appreciate you sharing that — let me see what we can do to resolve this.
How about we settle the undisputed {{undisputed_amount}} today, and I'll escalate the remaining {{disputed_amount}} to our team for review within 48 hours?
This is something that would benefit from a direct conversation with our team lead. I'm going to brief them with all the details so you don't have to repeat anything.
No worries — I'll resend it right now to {{email}}. While I have you, would you like me to set up automatic invoicing so this doesn't happen again?
Completely understand. Can you share the expected approval date so I can follow up at the right time? In the meantime, I'll make a note so we don't bother you before then.
I'm sorry to hear that. Let me pull up the details... I see {{issue_detail}}. Let's resolve the undisputed {{amount}} now, and I'll escalate the rest to our team today.
I understand cash flow can be challenging. How about we split this into 3 payments of {{installment_amount}}? I can set that up for you right now.
Of course. Can I send a summary to your finance team directly? And what's the best time for me to follow up — would Thursday work?
Appreciate the commitment. Can I get a specific date so I can note it? I'll send a friendly reminder the day before so it stays on the radar.
A comprehensive, AI-ready document covering every aspect of your aged invoice collection strategy.
Your playbook includes client personas, multi-channel collection workflows (voice AI, SMS, email), AI call scripts with dispute handling, objection responses, payment plan templates, escalation criteria, and weekly optimization reports. It's a complete system for recovering aged receivables.
Most playbooks are delivered within the first week. We start with an AR portfolio audit, score your clients, design collection flows, and launch your AI agent. You'll see invoices collected from day one.
Any B2B business with outstanding receivables — construction, staffing, consulting, legal, medical, manufacturing, professional services, and more. If aged invoices are hurting your cash flow, this works for you.
Traditional tools send automated reminders. Kansoforce's Agentic AI has a goal: collect the invoice. It checks CRM history for context, handles disputes by proposing partial payments, creates payment plans, calls at optimal times, and escalates intelligently. It's an autonomous collection agent, not a reminder bot.
Both. The playbook is your strategy. But Kansoforce's AI agents execute it — sending calibrated emails, SMS follow-ups, making voice calls, negotiating disputes, creating payment plans, and escalating when needed. It's fully automated collection, 24/7.
AI-powered aged invoice collection uses autonomous agents to follow up on overdue invoices through intelligent, multi-channel outreach — phone, email, and SMS — prioritized by recovery likelihood based on payment history and account behavior.
Yes. All AI interactions are configured to comply with Fair Debt Collection Practices Act (FDCPA) guidelines. Communication frequency, timing, and tone are all pre-set to meet regulatory requirements, and every interaction is logged for audit.
The AI evaluates payment history, invoice age, account responsiveness, credit risk signals, and historical recovery rates to rank accounts by recovery probability. High-likelihood accounts get contacted first for maximum cash flow impact.
Kansoforce integrates with QuickBooks, Xero, NetSuite, SAP, and other major accounting platforms. Invoice data syncs automatically so the AI always works from current records.
Customers typically see a 40% reduction in manual collection effort and recover invoices 3x faster. The AI maintains consistent, professional follow-up that human teams often deprioritize as invoices age.
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